Question 1

How long do I have access to a course?

Accepted Answer

You keep access to a course you’ve bought for as long as it’s offered on AssistedCareer, including updates to its lessons.

Question 2

Can I learn on my phone?

Accepted Answer

Yes. The lesson player, notes and progress tracking work on phones, tablets and computers. Your progress syncs across devices.

Question 3

Can I watch lessons before buying?

Accepted Answer

Most courses have free preview lessons marked “Preview” in the curriculum. You can watch them without an account.

Question 4

Which payment methods do you accept?

Accepted Answer

Payments are processed securely by Razorpay. You can pay with UPI, cards, net banking and supported wallets. Prices are in Indian rupees.

Question 5

What is your refund policy?

Accepted Answer

If a course isn’t right for you, you can request a refund within the window shown on our refund policy page. Refunds go back to your original payment method.

Question 6

My payment went through but I can’t see the course.

Accepted Answer

Confirmation can take a minute. Refresh your dashboard; if the course still isn’t there after a few minutes, contact support with your order number and we’ll sort it out.

Question 7

Do I get a certificate?

Accepted Answer

Courses with certificates enabled issue one automatically when you complete every lesson. Each certificate has a unique verification link that anyone can check.

Question 8

Does a certificate guarantee a job?

Accepted Answer

No. Certificates show that you completed a course. We focus on practical skills and projects, but we don’t promise jobs, placements or salaries.

Question 9

How do I reset my password?

Accepted Answer

Use “Forgot password” on the sign-in page. We’ll email you a link to choose a new password.

Frequently asked questions

Courses & learning

Payments & refunds

Certificates

Account